Client Relationship Officers (US Voice) – Trivandrum

Job Description :

 

Overview:
Ecorgy Solutions, a US-based healthcare BPO, seeks Client Relationship Officers (US Voice) to manage communication with patients, physicians, and vendors, ensuring efficient and professional service.

 

Responsibilities:

• Answer incoming calls and assist with patient care needs.
• Schedule patient appointments in the practice management system.
• Provide information to physicians, patients, and family members.
• Maintain professionalism and friendliness in all interactions.
• Address inquiries and resolve issues efficiently.
• Ensure accuracy and timeliness in all tasks.

 

Requirements:

• Strong command of English and excellent communication skills.
• 1-5 years of experience in English Voice Processing.
• Experience in healthcare or patient care coordination is a plus.
• Candidates with an American accent preferred.
• Excellent multitasking and time management skills.
• Willingness to work night shifts (10:30 PM to 7:30 AM) from our office at Elippode, Trivandrum.
• Immediate joiners preferred, with local candidates from Trivandrum preferred.

 

Benefits:

• EPF, Group Mediclaim policy after 6 months, gratuity, and rewards based on performance.
• Professional development, training, and mentorship programs.

 

How to Apply:
For more details on compensation, call 9061161927.
To apply, send your resume to careers@neogencare.net.