Client Service Managers
Client Service Managers
- 10:30 PM to 7:30 AM
Job location: Elippode, Trivandrum
Experience : 5-8 years of relevant work experience in international voice process or international sales or similar roles
Qualification: Any Bachelor's degree
Job Description :
Seeking Dynamic Client Service Managers to spearhead Our Healthcare Revolution!
About Us:
At Ecorgy Solutions, we’re transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Client Service Managers to drive exceptional patient care and elevate our service delivery to the new levels.
Role Overview:
As our Client Service Manager, you’ll be the cornerstone of our patient care team. You’ll wield your analytical prowess and exceptional English communication skills to manage stakeholders, clients, and a dedicated clinical team. Your responsibility will be to ensure high-quality service delivery while fostering robust client relationships.
Requirements:
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Any Bachelor’s degree
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5-8 years of relevant work experience in international voice process or international sales or similar roles
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Strong Communication: Excellent English communication and articulation skills are essential. American accent is preferred, but not a must, to engage with stakeholders effectively.
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Industry Experience: Prior experience in Healthcare, Hospital, Automotive, Insurance, Banking, Education or Sales or relevant sectors.
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Analytical Proficiency: Capability to acquire and retain knowledge of clinical practices, compliance standards, and the ability to implement improvement initiatives with good estimation skills.
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Operational Enhancement: Implement strategies to enhance client satisfaction, service delivery, and overall operational efficiency.
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Quality Improvement: Contribute to developing and executing quality improvement initiatives, showcasing a proven track record of task accountability.
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Willing to perform night shift (10:30 PM to 7:30 AM) from our office premises at Elippode, Trivandrum.
Benefits of Joining:
Join Ecorgy Solutions for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth.
Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs.
Interested in discussing compensation and benefits? Call us at 9061161927
To apply, send your resume to careers@neogencare.net
Apply Now
