Process Associates (Trivandrum)

Process Associates (Trivandrum)

Job location: Elippode, Trivandrum
Experience : 1 to 3 years of experience in Healthcare, Operations, or similar operational roles
Qualification: Any Bachelor’s Degree or equivalent qualification
Job Description :

We are looking for a dedicated and detail-oriented professional to join our team for night-shift operations. The ideal candidate should have prior experience in healthcare or similar operational environments and possess strong communication and analytical skills.

Education

  • Any Bachelor’s Degree or equivalent qualification

Experience

  • 1 to 3 years of experience in Healthcare, Operations, or similar operational roles

  • Experience in international processes or night-shift operations is an added advantage

Key Responsibilities

  • Manage and support day-to-day operational activities efficiently

  • Coordinate with internal teams to ensure smooth workflows and timely completion of tasks

  • Maintain, update, and analyze operational data, reports, and trackers using MS Excel

  • Ensure data accuracy, process compliance, and confidentiality at all times

  • Communicate effectively with team members and stakeholders through calls, emails, and reports

  • Identify operational gaps, risks, or issues and escalate them to the reporting manager

  • Meet defined quality, productivity, and turnaround-time targets

Skills & Competencies

  • Good verbal and written communication skills

  • Strong working knowledge of MS Excel (data entry, basic formulas, reporting)

  • Ability to work independently and take ownership of tasks during night shifts

  • High attention to detail and strong organizational skills

  • Willingness to learn healthcare operations, processes, and tools

Shift & Work Location

  • Night Shift: 10:30 PM to 7:30 AM

  • Work from Office

  • Location: Elippode, Trivandrum

Who Should Apply

  • Candidates interested in building a long-term career in healthcare and operations

  • Professionals comfortable working night shifts in a fast-paced operational environment

 

Send your resume to careers@ecorgysolutions.com