Ecorgy Solutions

Client Relationship Officers (US Voice)

Client Relationship Officers (US Voice)

Job location: Elippode, Trivandrum
Experience : Prior experience in English Voice Processing.
Qualification: Any Degree
Job Description :

Requirements :

  • The candidate should have a good command over English language and excellent communication skills
  • Proven experience of 1-5 years in English Voice Processing.
  • To support the healthcare team in providing and assisting the patient with his/her care needs in collaboration with all healthcare providers.
  • Job duties include answering incoming phone calls in a timely and efficient manner.
  • Schedules and coordinates appointments in the practice management system for patients and clinical staff.
  • You will provide information, directions and any other assistance to physicians, patient, family of the patients and vendors.
  • Candidates with American accent (advantage)
  • Excellent telephonic skills, demonstrating professionalism, enthusiasm, competence, and friendliness.
  • Excellent detail orientation, with attention to accuracy, completeness, timeliness; exceptional recall and memory.
  • Excellent multi-tasking, organizational skills, and time management skills.
  • Excellent communication skills: the ability to use verbal, written, listening and retention skills to accomplish tasks and instruct others.
  • Excellent problem-solving skills: to effectively combine great communication skills with analysis, curiosity and creativity.
  • A strong customer service orientation, driven by an ability to empathize with our clients
  • Willingness to work night shift (9:30 PM to 6:30 AM) at our Elippode office premises in Trivandrum.
  • Immediate Joiners & candidates from Trivandrum or nearby districts are preferred.

Benefits of Joining:

Joining Ecorgy Solutions offers exposure to a dynamic healthcare environment, providing opportunities for professional growth and development in the field. We value your commitment to excellence and offer a supportive work culture.

Benefits Include: EPF,  ESI or Group Mediclaim policy after 6 months of joining and Gratuity; Rewards & growth based upon performance; professional development opportunities; training and mentorship programs.

For more information on compensation and benefits, contact us at 9061161927. To apply, kindly send your resume to

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